Double your profits with your dedicated customer service system
Communication is the secret to the success of sales operations, The customer relationship management system offers many features that facilitate sales operations, ensuring a distinctive experience for your customers
How does the system make it easier to manage your customers and increase your sales?
Customer relationship management (CRM) is an approach to managing a company’s interaction with current and future customers. This approach analyzes customer history data with the company in order to improve the best business relationships with customers, With a special focus on customer retention, In order to drive sales growth.
The primary objective of CRM systems is to integrate and automate sales, marketing, and customer support. With the Dashboard dashboard that gives a comprehensive view of the three systems on one page for each customer of the company. The dashboard usually provides customer information, purchases, Past marketing efforts, And more, Summarizes all the relationships between the client and the company. An operational CRM system consists of 3 main elements: Automation of sales forces, and marketing automation, and automation of services.
Features of CRM System
You can communicate with your customers from WhatsApp, Facebook, Instagram, Telegram, Skype, Email, Viber without distraction through only one interface
You have the ability to determine the stages of selling from the beginning of the client’s communication to the closing of the deal with ease, which helps to understand the client’s progress and know what increases your profits or hinders the closure of positions.
Instead of wasting employees’ time and thus wasting the company’s resources, you can complete routine work automatically without human intervention faster and more professionally, such as notifying customers of the progress of their purchase order, completing their service, or successfully creating a customer contract.
You can provide a distinctive and unique experience as a company with a thousand employees, no matter how small your company size is, by notifying your customers by email and SMS
Your purchase process will no longer be tiring and you can simplify the buying process by saving your team’s time and effort by 90% with our integrated system
Let’s say you’re out of work, And a lot of interested customers came to you! It’s never a problem; the smart IVR system with AI technology can respond to your customer and meet his needs or leave a request for the sales employee specialized in following up the file
These reports will help you understand the nature of your customers and your team, which enables you to improve the quality of communication with your customers and meet their needs better, thus increasing your sales and company profits.
A productive team is always with you to train your employees or in case you encounter any problem using the program